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Privacy Policy

Last updated: 5/9/2025

HotelSocialGenie.com (“we,” “our,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services (the “Services”).

1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, payment details, or other information you provide when creating an account or contacting us.
  • Usage Information: such as IP address, browser type, device information, and activity on our website.
  • Chat Data: content you provide when using the chatbot or related tools.

2. How We Use Information

We use the information we collect to:

  • Provide and improve our Services.
  • Process payments and manage subscriptions.
  • Communicate with you (e.g., updates, support, promotions).
  • Ensure security, prevent misuse, and comply with legal requirements.

3. Sharing of Information

We do not sell or rent your personal information. We may share information only with:

  • Service Providers (e.g., payment processors, hosting providers).
  • Legal Authorities if required by law or to protect our rights.
  • Business Transfers if our company is merged, acquired, or sold.

4. Data Security

We use reasonable safeguards to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information only as long as necessary to provide our Services or comply with legal obligations.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications.
  • Request a copy of the data we hold about you.

7. Cookies

We may use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can control cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact Us
If you have questions about this Privacy Policy, contact us